Privacy Policy

Who this policy is from

This site is operated by Humble Services, Inc., a Wyoming corporation, doing business as Humble Services Business Consulting. Postal address: 30 N Gould St., Ste R, Sheridan, WY 82801. Services are available to owners across the United States. This policy covers this website and the Business Independence Scorecard. It does not cover any other company.

What this site collects, and why

Who else sees an inquiry

Your details are never sold. Service providers handle some of them on Humble Services’ behalf: Cloudflare, which hosts this site and holds a form until it is collected, the phone company that carries a call, and the email service that carries messages to and from office@humblebusinessconsulting.com. Each provider’s own terms govern its handling. Within Humble Services, they are seen only by Clark and the person who runs the office computer for him.

What you share is used to advise you and, if you tick the box, to send you owner letters. Information may still be disclosed where the law requires it, for example in response to a lawful request from a government body or a court, and to Humble Services’ own professional advisers where that is necessary to run the business.

How long it is kept

Details about you, including what you sent through a form or said on a call, are kept for two years after consulting services end, or two years after your last contact if no work was done, in case more work is requested. After that, they are deleted.

Call transcripts are deleted sooner: 180 days after the work ends or, if there has been no contact for 12 months, 180 days after that 12-month mark (about 18 months after the last contact), whichever comes first.

Scorecard answers you did not send are not on this list, because they never left your own browser. You can delete them yourself at any time by clearing site data for this site in your browser settings.

Seeing, correcting or deleting your information

You may ask what information is held about you, ask for it to be corrected, ask for it to be deleted, or withdraw the permission you gave for contact. Use the contact page to make the request, and say which of those four things you want. A request is acted on within a reasonable time, and anything not needed to meet a legal obligation is deleted. Asking costs nothing.

Where you have agreed to receive owner letters by email, every one of them carries a way to stop receiving them, and stopping does not affect any other part of the work.

Some states give their residents extra privacy rights. Nothing in this policy takes away a right the law of your state gives you.

Conversations and recording

Calls to the main line are recorded and transcribed, as described above, and the assistant says so at the start of every call, before anything else is said. By staying on the line after that notice, you agree to the recording. If you would rather not be recorded, hang up and use the contact page or email instead. If you hang up at any point, including during the notice, the number you called from and anything said are kept under the same rules, unless you ask Humble Services to delete them.

Any other conversation, such as a call or meeting with Clark, is not recorded or transcribed without saying so first and asking every participant to agree, on the call itself. Recording law differs from state to state and consent from one participant alone is not assumed to be enough anywhere.

Please do not send financial statements, tax returns, payroll records or other sensitive documents through the web form or by ordinary email. If documents are needed, a way to share them safely will be arranged first.

Security, children, and changes

Reasonable measures are taken to protect information, but no website or email can be promised to be perfectly secure, and nothing here should be read as a warranty that it is. This site is meant for business owners and is not directed at children under 13; information about a child is not knowingly collected. If this policy changes, the updated version appears on this page with a new date at the top.

Questions about privacy can be sent through the contact page or to the postal address above.