Refund and Cancellation Policy
Last updated 22 October 2026.
What this policy covers
This policy covers paid work from Humble Services, Inc., doing business as Humble Services Business Consulting, including the Vantage Point Review and any work under a signed client agreement. If your signed agreement says something different, your agreement governs.
Paying for your review
The Vantage Point Review costs $99, paid in full by card when you choose to open your finished review. You see a preview and the price before you pay. Nothing is charged before that.
Cancelling
You may cancel at any time. Email office@humblebusinessconsulting.com from the address you signed with, or call 1.307.296.0595, and say you want to cancel. We confirm by email within 2 business days. Once you cancel, we stop work and send no further invoices.
How much we refund
- Vantage Point Review: a full refund if you ask within 7 days of opening your review. No reason needed.
- Other paid work, before work starts: everything you paid.
- Other paid work, after work starts: no refund.
- After we deliver the review: if something in it is wrong, tell us within 30 days and we correct it free.
- If we cancel, for a reason that is not your fault: everything you paid for work not yet done.
Work starts when we begin reviewing your questionnaire or documents, or hold our first working conversation, whichever comes first. We tell you by email before that happens.
Installments
If your fee is paid in parts, cancelling stops every later payment. Nothing is charged automatically. Each payment is a separate invoice that you choose to pay.
How refunds are paid
We refund the way you paid: to the same card or bank account through our payment processor, Stripe, or by bank transfer if you paid by transfer. We send the refund within 10 business days of confirming it. Your bank or card issuer may take another 5 to 10 business days to show it. We do not charge a fee to refund you.
Questions, disputes and chargebacks
If you think a charge is wrong, please contact us first at office@humblebusinessconsulting.com or 1.307.296.0595. Clark answers within 2 business days, and most problems are settled faster this way than through a bank dispute. You keep every right you have with your card issuer or bank, and nothing in this policy takes any of them away. If you do open a dispute, we will answer it with the facts, including your signed agreement and what was delivered.
Who we are
Humble Services, Inc., a Wyoming corporation, 30 N Gould St., Ste R, Sheridan, WY 82801. office@humblebusinessconsulting.com ยท 1.307.296.0595